FAQs
Do I need to pay taxes and duties when shopping at QIYI?
Please note that all packages are shipped from QIYI. There is no additional tax on our products for American customers, which means you only need to pay the final sale price when shopping in QIYI.
How long does it take to ship the product?
Order Processing time
The order processing time: 2-4 business days.
Transportation time:
Transportation time: 10-15 business days.
Total Delivery Time(12-17 business days) = Processing Time + Shipping Time (depending on your location)
How to track my order?
Once your order is dispatched, you will get a tracking number by mail, then you can track your order anytime. You can track your order by tracking number: https://www.17track.net/en.
What if your bag is seized by the customs?
Send us a picture of the seizure document and we will refund you in full.
E-mail: z18680042467@gmail.com
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